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Visa Signature Benefits with your Exa Card

The Exa Card is a Visa Signature credit card with a wide range of premium benefits at no extra cost. Below is a detailed guide to accessing and making the most of your exclusive perks.

Written by Mate
Updated over a month ago

  1. Visa Airport Companion

Enjoy a unique travel experience by simply downloading the app on your mobile phone.

  • Access to VIP Lounges: Check availability in the "Lounges" section. You can book in advance or enter directly, depending on the lounge’s availability. While the app membership is free, lounge visits are subject to a "pay-per-use" fee charged directly to your card.

  • Executive Transport: Enjoy airport transfer services. Ensure you check availability in the "Transport" section and book at least 12 hours in advance.

  • Dining & Retail Discounts: Access exclusive offers at airport shops and restaurants. Select your offer in the app to generate a QR code for redemption.

How to get started:

  1. Download the “Visa Airport Companion” app:
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  1. Create an account with a username and password.

  2. Add your Exa Card details.

  3. Start planning your next airport visit!

2. Purchase Protection

When you pay for an eligible item in full with your Exa Card, you receive automatic protection against theft or accidental damage.

  • Coverage: Valid for 180 days from the date of purchase.

  • Limits: Up to USD 5,000 per event and up to USD 10,000 per account per 12-month period.

  • No registration required.

3. Car Rental Insurance

Save on insurance costs when renting a vehicle. By reserving and paying for your rental car in full with your Exa Card, you are protected against:

  • Accidental damage.

  • Total theft or robbery of the vehicle.

  • Duration: Coverage applies for rentals up to 31 consecutive days.

Get detailed information here.

4. Visa Luxury Hotel Collection

Unlock exclusive perks at over 900 of the world’s most prestigious hotels, including Mandarin Oriental and Aman Resorts.

  • Benefits: Enjoy room upgrades (subject to availability), complimentary breakfast, late checkout, and more.

  • Access: To book your stay and view exclusive rates, visit the Visa Luxury Hotel Collection Portal.

5. Visa Digital Concierge

Visa Concierge is available 24/7 to assist with travel arrangements, reservations, and more.

How to use Visa Concierge:

  • By Phone: Call 001 646 817 8749.

  • Online: Access the chat at www.visadigitalconcierge.com.

  • Request Service: Explain your needs to a professional who will handle all the details for you.

Additional Travel & Protection Benefits

As a Visa Signature holder, your Exa Card also includes:

  • Price Protection: If you find the same product at a lower price within 30 days of purchase, you may be reimbursed for the difference.

  • Extended Warranty: Doubles the manufacturer's warranty period (up to one additional year) on eligible products.

For a full list of terms and conditions or to file a claim, please visit the official Visa Benefits Portal.

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