# Exa App Help Center

> Help center for Exa App

## Português do Brasil

### Sobre o Exa App

- [Como o Exa App funciona](https://help.exactly.app/pt-BR/articles/10420214-como-o-exa-app-funciona.md)
- [Crie sua conta no Exa App](https://help.exactly.app/pt-BR/articles/10420232-crie-sua-conta-no-exa-app.md)
- [Por que uma nova carteira é criada? Por que não posso usar as minhas existentes?](https://help.exactly.app/pt-BR/articles/9448904-por-que-uma-nova-carteira-e-criada-por-que-nao-posso-usar-as-minhas-existentes.md)
- [Existem taxas de gás \(gas fees\)?](https://help.exactly.app/pt-BR/articles/9449561-existem-taxas-de-gas-gas-fees.md)
- [Solicitações Pendentes](https://help.exactly.app/pt-BR/articles/10752721-solicitacoes-pendentes.md)
- [Seu Portfólio](https://help.exactly.app/pt-BR/articles/10985188-seu-portfolio.md)
- [Seção DeFi - Crédito em USDC \(USDC Funding\)](https://help.exactly.app/pt-BR/articles/11731646-secao-defi-credito-em-usdc-usdc-funding.md): Acesse USDC instantaneamente usando suas criptos como garantia. Viabilizado pelo Exactly Protocol.
- [Seção DeFi: Swaps via LiFi](https://help.exactly.app/pt-BR/articles/14095613-secao-defi-swaps-via-lifi.md)
- [O que torna o Exa App diferente de outros apps de cripto e fintech?](https://help.exactly.app/pt-BR/articles/12450164-o-que-torna-o-exa-app-diferente-de-outros-apps-de-cripto-e-fintech.md)
- [Programa de Indicação do Exa App - Termos e Condições](https://help.exactly.app/pt-BR/articles/12630548-programa-de-indicacao-do-exa-app-termos-e-condicoes.md)
- [Como é calculado o APR exibido na tela inicial?](https://help.exactly.app/pt-BR/articles/12633694-como-e-calculado-o-apr-exibido-na-tela-inicial.md)
- [Como Proteger e Recuperar sua Passkey](https://help.exactly.app/pt-BR/articles/14036461-como-proteger-e-recuperar-sua-passkey.md)
- [Entenda seu Limite de Crédito Exa e Como Solicitar um Aumento](https://help.exactly.app/pt-BR/articles/11550364-entenda-seu-limite-de-credito-exa-e-como-solicitar-um-aumento.md)

### Exa Card

- [Sobre o Exa Card](https://help.exactly.app/pt-BR/articles/8977122-sobre-o-exa-card.md): Um cartão de crédito aceito no mundo todo, que permite usar suas criptos como garantia sem precisar gastá-las.
- [Como funciona o Exa Card?](https://help.exactly.app/pt-BR/articles/10022626-como-funciona-o-exa-card.md)
- [Disponibilidade e uso do cartão](https://help.exactly.app/pt-BR/articles/8979641-disponibilidade-e-uso-do-cartao.md)
- [O que é um colateral \(garantia\)?](https://help.exactly.app/pt-BR/articles/8950805-o-que-e-um-colateral-garantia.md)
- [Como funciona o Modo de Pagamento \(Pay Mode\)?](https://help.exactly.app/pt-BR/articles/9465994-como-funciona-o-modo-de-pagamento-pay-mode.md)
- [Como o meu limite de gastos é calculado?](https://help.exactly.app/pt-BR/articles/9922633-como-o-meu-limite-de-gastos-e-calculado.md)
- [Limites de compra do Exa Card](https://help.exactly.app/pt-BR/articles/8971540-limites-de-compra-do-exa-card.md): Limites para compras, transferências e ramp \(entrada/saída\)
- [O que é a Saúde da Conta \(Account Health\)?](https://help.exactly.app/pt-BR/articles/8971509-o-que-e-a-saude-da-conta-account-health.md)
- [Existe um cartão físico?](https://help.exactly.app/pt-BR/articles/10026846-existe-um-cartao-fisico.md)
- [Adicionando o Exa Card ao Apple Pay](https://help.exactly.app/pt-BR/articles/9971894-adicionando-o-exa-card-ao-apple-pay.md)
- [Como adicionar o cartão Exa à Carteira do Google](https://help.exactly.app/pt-BR/articles/9971927-como-adicionar-o-cartao-exa-a-carteira-do-google.md)
- [Taxa de conversão de moeda para compras com o Exa Card que não sejam em USD](https://help.exactly.app/pt-BR/articles/10102554-taxa-de-conversao-de-moeda-para-compras-com-o-exa-card-que-nao-sejam-em-usd.md)
- [Taxas e custos associados ao Exa Card](https://help.exactly.app/pt-BR/articles/9055779-taxas-e-custos-associados-ao-exa-card.md)
- [Onde o Exa Card é emitido?](https://help.exactly.app/pt-BR/articles/10209480-onde-o-exa-card-e-emitido.md)
- [Por que o valor final da sua transação pode ser diferente do valor inicial em compras com o cartão](https://help.exactly.app/pt-BR/articles/11498255-por-que-o-valor-final-da-sua-transacao-pode-ser-diferente-do-valor-inicial-em-compras-com-o-cartao.md)
- [Benefícios Visa Signature com o seu Exa Card](https://help.exactly.app/pt-BR/articles/11172343-beneficios-visa-signature-com-o-seu-exa-card.md)
- [20% de Desconto em eSIMs da Airalo com seu Exa Card](https://help.exactly.app/pt-BR/articles/13618188-20-de-desconto-em-esims-da-airalo-com-seu-exa-card.md)
- [Qual endereço de cobrança \(Billing Address\) devo usar para compras online?](https://help.exactly.app/pt-BR/articles/14036454-qual-endereco-de-cobranca-billing-address-devo-usar-para-compras-online.md)

### Adicionar saldo, compras e reembolsos

- [Enviar fundos](https://help.exactly.app/pt-BR/articles/9056481-enviar-fundos.md)
- [Como converter BTC para wBTC na Optimism Mainnet](https://help.exactly.app/pt-BR/articles/10200112-como-converter-btc-para-wbtc-na-optimism-mainnet.md)
- [Reembolsos no Exa Card](https://help.exactly.app/pt-BR/articles/9596229-reembolsos-no-exa-card.md)
- [Minha compra foi rejeitada, mas a transação aparece como aprovada no meu Exa App e meu cartão foi cobrado.](https://help.exactly.app/pt-BR/articles/9967628-minha-compra-foi-rejeitada-mas-a-transacao-aparece-como-aprovada-no-meu-exa-app-e-meu-cartao-foi-cobrado.md)
- [O que acontece se eu não reconhecer uma transação feita com o meu cartão?](https://help.exactly.app/pt-BR/articles/9071839-o-que-acontece-se-eu-nao-reconhecer-uma-transacao-feita-com-o-meu-cartao.md)
- [O que devo fazer se eu enviar um ativo não suportado \(como USDT\) para minha carteira Exa?](https://help.exactly.app/pt-BR/articles/11431146-o-que-devo-fazer-se-eu-enviar-um-ativo-nao-suportado-como-usdt-para-minha-carteira-exa.md)
- [Como sacar dinheiro em um caixa eletrônico \(ATM\) com o seu Exa Card](https://help.exactly.app/pt-BR/articles/11758961-como-sacar-dinheiro-em-um-caixa-eletronico-atm-com-o-seu-exa-card.md)
- [Taxas e Limites de Onramping e Offramping](https://help.exactly.app/pt-BR/articles/14093183-taxas-e-limites-de-onramping-e-offramping.md): Entenda as taxas, limites isentos e os custos após atingir o limite para depositar fundos \(onramping\) ou retirar seus saldos \(offramping\) por meio da Bridge e da Manteca.
- [Como recuperar ativos de outras redes EVM](https://help.exactly.app/pt-BR/articles/15230124-como-recuperar-ativos-de-outras-redes-evm.md)

### Pagamentos

- [Como saber os juros que pagarei em cada compra?](https://help.exactly.app/pt-BR/articles/8971590-como-saber-os-juros-que-pagarei-em-cada-compra.md): Juros inclusos no pagamento parcelado
- [Recebo algum benefício se eu pagar minha dívida antecipadamente?](https://help.exactly.app/pt-BR/articles/8970422-recebo-algum-beneficio-se-eu-pagar-minha-divida-antecipadamente.md)
- [O que acontece se eu pagar minhas parcelas após a data especificada?](https://help.exactly.app/pt-BR/articles/8971487-o-que-acontece-se-eu-pagar-minhas-parcelas-apos-a-data-especificada.md)
- [Por que as datas de vencimento não são sempre no mesmo dia do mês?](https://help.exactly.app/pt-BR/articles/10245778-por-que-as-datas-de-vencimento-nao-sao-sempre-no-mesmo-dia-do-mes.md)

### Segurança e conformidade

- [Por que preciso fazer o KYC?](https://help.exactly.app/pt-BR/articles/9448693-por-que-preciso-fazer-o-kyc.md)
- [Como o Exa Card é autocustodial?](https://help.exactly.app/pt-BR/articles/9449016-como-o-exa-card-e-autocustodial.md)
- [O que é uma passkey? Por que elas são melhores que senhas?](https://help.exactly.app/pt-BR/articles/8977188-o-que-e-uma-passkey-por-que-elas-sao-melhores-que-senhas.md)
- [O que acontece com minha passkey se eu perder ou trocar de celular?](https://help.exactly.app/pt-BR/articles/8977287-o-que-acontece-com-minha-passkey-se-eu-perder-ou-trocar-de-celular.md)
- [Como as minhas chaves privadas são armazenadas quando utilizo passkeys no Exa App?](https://help.exactly.app/pt-BR/articles/10155804-como-as-minhas-chaves-privadas-sao-armazenadas-quando-utilizo-passkeys-no-exa-app.md)
- [O quão seguro é o seu cartão?](https://help.exactly.app/pt-BR/articles/9449573-o-quao-seguro-e-o-seu-cartao.md)
- [Como posso entrar em contato com o suporte ao cliente?](https://help.exactly.app/pt-BR/articles/9071892-como-posso-entrar-em-contato-com-o-suporte-ao-cliente.md)
- [A Exa Labs realiza relatórios regulatórios sobre seus usuários para fins fiscais?](https://help.exactly.app/pt-BR/articles/9971248-a-exa-labs-realiza-relatorios-regulatorios-sobre-seus-usuarios-para-fins-fiscais.md)
- [Não consigo criar uma conta](https://help.exactly.app/pt-BR/articles/10179757-nao-consigo-criar-uma-conta.md)
- [Guia de Erros de Passkey - Android e iOS](https://help.exactly.app/pt-BR/articles/13563032-guia-de-erros-de-passkey-android-e-ios.md)
- [Proteção e Recuperação de Passkeys: Guia Completo](https://help.exactly.app/pt-BR/articles/14036729-protecao-e-recuperacao-de-passkeys-guia-completo.md)

### Outras dúvidas \(FAQ\)

- [Quero ser um parceiro do Exactly](https://help.exactly.app/pt-BR/articles/9448789-quero-ser-um-parceiro-do-exactly.md)
- [O que torna o Exa App e o Exa Card únicos?](https://help.exactly.app/pt-BR/articles/9465467-o-que-torna-o-exa-app-e-o-exa-card-unicos.md)
- [Em qual blockchain o Exa App funciona?](https://help.exactly.app/pt-BR/articles/9071732-em-qual-blockchain-o-exa-app-funciona.md)
- [Recebi um alerta de que meus ativos correm risco de liquidação. O que posso fazer para melhorar minha situação?](https://help.exactly.app/pt-BR/articles/9975910-recebi-um-alerta-de-que-meus-ativos-correm-risco-de-liquidacao-o-que-posso-fazer-para-melhorar-minha-situacao.md)

### Termos e condições

- [Termos e Condições do Exa App](https://help.exactly.app/pt-BR/articles/9942510-termos-e-condicoes-do-exa-app.md)
- [Política de Privacidade](https://help.exactly.app/pt-BR/articles/9945134-politica-de-privacidade.md)
- [Termos e Condições Bridge](https://help.exactly.app/pt-BR/articles/13862897-termos-e-condicoes-bridge.md)
- [Termos e Condições da Exa Wallet](https://help.exactly.app/pt-BR/articles/9945262-termos-e-condicoes-da-exa-wallet.md)
- [Aviso de Assinatura Eletrônica e Comunicações Eletrônicas](https://help.exactly.app/pt-BR/articles/10430854-aviso-de-assinatura-eletronica-e-comunicacoes-eletronicas.md)
- [Declaração de Privacidade GLBA: FATOS](https://help.exactly.app/pt-BR/articles/10569947-declaracao-de-privacidade-glba-fatos.md)
- [Termos e Condições da Exa Card](https://help.exactly.app/pt-BR/articles/10707672-termos-e-condicoes-da-exa-card.md)
- [Lista de países proibidos para o Exa Card](https://help.exactly.app/pt-BR/articles/10715755-lista-de-paises-proibidos-para-o-exa-card.md)
- [Exa Card — Cidadãos Americanos](https://help.exactly.app/pt-BR/articles/11384293-exa-card-cidadaos-americanos.md)
- [Termos e Condições da Exa Business Card](https://help.exactly.app/pt-BR/articles/11840074-termos-e-condicoes-da-exa-business-card.md)
- [Termos de Usuário Autorizado do Cartão Exa Business](https://help.exactly.app/pt-BR/articles/11840175-termos-de-usuario-autorizado-do-cartao-exa-business.md)
- [TERMOS E CONDIÇÕES SERVIÇO DE DEPÓSITO EM MOEDA FIDUCIÁRIA](https://help.exactly.app/pt-BR/articles/13616694-termos-e-condicoes-servico-de-deposito-em-moeda-fiduciaria.md)
- [Termos e Condições da Exa Business Card — EUA](https://help.exactly.app/pt-BR/articles/11887579-termos-e-condicoes-da-exa-business-card-eua.md)
- [Promoção 0% de Juros – Pay Later \(1 a 3 Parcelas\)](https://help.exactly.app/pt-BR/articles/14424639-promocao-0-de-juros-pay-later-1-a-3-parcelas.md)

### Exa Loans \(Empréstimos\)

- [Exa Loans](https://help.exactly.app/pt-BR/articles/11541409-exa-loans.md)
- [Entendendo seu Limite de Crédito na Exa](https://help.exactly.app/pt-BR/articles/11550408-entendendo-seu-limite-de-credito-na-exa.md)

## English

### About the Exa App

- [How the Exa App works](https://help.exactly.app/en/articles/10420214-how-the-exa-app-works.md)
- [Create your Exa App account](https://help.exactly.app/en/articles/10420232-create-your-exa-app-account.md): It takes 10 seconds to create your Exa App account
- [Why is a new wallet created? Why can’t I use my existing ones?](https://help.exactly.app/en/articles/9448904-why-is-a-new-wallet-created-why-can-t-i-use-my-existing-ones.md)
- [Are there any gas fees?](https://help.exactly.app/en/articles/9449561-are-there-any-gas-fees.md)
- [Pending Requests](https://help.exactly.app/en/articles/10752721-pending-requests.md): Why do I see my transactions as "pending requests"?
- [Your Portfolio](https://help.exactly.app/en/articles/10985188-your-portfolio.md)
- [DeFi Section - USDC Funding](https://help.exactly.app/en/articles/11731646-defi-section-usdc-funding.md): Access USDC instantly by using your crypto as collateral. Powered by Exactly Protocol.
- [DeFi Section: Swaps through LiFi](https://help.exactly.app/en/articles/14095613-defi-section-swaps-through-lifi.md)
- [What makes the Exa app different from other fintech and crypto apps?](https://help.exactly.app/en/articles/12450164-what-makes-the-exa-app-different-from-other-fintech-and-crypto-apps.md)
- [Exa App Referral Program - Terms and Conditions](https://help.exactly.app/en/articles/12630548-exa-app-referral-program-terms-and-conditions.md)
- [How is the APR displayed in the home screen calculated?](https://help.exactly.app/en/articles/12633694-how-is-the-apr-displayed-in-the-home-screen-calculated.md)
- [How to Protect and Recover Your Passkey](https://help.exactly.app/en/articles/14036461-how-to-protect-and-recover-your-passkey.md): Everything you need to know about backing up, transferring, and recovering your Exa passkey
- [Understanding Your Exa Credit Limit & How to Request an Increase](https://help.exactly.app/en/articles/11550364-understanding-your-exa-credit-limit-how-to-request-an-increase.md): Learn how your Exa credit limit works, what factors affect it, and how to request a spending limit increase.

### Exa Card

- [About the Exa Card](https://help.exactly.app/en/articles/8977122-about-the-exa-card.md): A credit card accepted globally, allowing you to use your crypto as collateral without having to spend it.
- [How does the Exa Card work?](https://help.exactly.app/en/articles/10022626-how-does-the-exa-card-work.md)
- [Card availability and usage](https://help.exactly.app/en/articles/8979641-card-availability-and-usage.md)
- [What is a collateral?](https://help.exactly.app/en/articles/8950805-what-is-a-collateral.md): Definition of collateral in crypto
- [How does Pay Mode work?](https://help.exactly.app/en/articles/9465994-how-does-pay-mode-work.md)
- [How is my spending limit calculated?](https://help.exactly.app/en/articles/9922633-how-is-my-spending-limit-calculated.md): Your spending limit is the amount of USDC you can spend using your Exa Card.
- [Exa Card purchase limits](https://help.exactly.app/en/articles/8971540-exa-card-purchase-limits.md): limits for purchases, transfers, and ramp
- [What is the Account Health?](https://help.exactly.app/en/articles/8971509-what-is-the-account-health.md)
- [Is there a physical card?](https://help.exactly.app/en/articles/10026846-is-there-a-physical-card.md)
- [Adding the Exa Card to Apple Pay](https://help.exactly.app/en/articles/9971894-adding-the-exa-card-to-apple-pay.md)
- [Adding the Exa card to Google Wallet](https://help.exactly.app/en/articles/9971927-adding-the-exa-card-to-google-wallet.md)
- [Currency conversion rate for purchases with Exa Card that are not in USD](https://help.exactly.app/en/articles/10102554-currency-conversion-rate-for-purchases-with-exa-card-that-are-not-in-usd.md)
- [Exa Card associated fees and costs](https://help.exactly.app/en/articles/9055779-exa-card-associated-fees-and-costs.md): What charges will our users face for using the Exa card?
- [Where is the Exa Card Issued?](https://help.exactly.app/en/articles/10209480-where-is-the-exa-card-issued.md)
- [Why your final transaction amount might differ from the initial value for card purchases](https://help.exactly.app/en/articles/11498255-why-your-final-transaction-amount-might-differ-from-the-initial-value-for-card-purchases.md)
- [Visa Signature Benefits with your Exa Card](https://help.exactly.app/en/articles/11172343-visa-signature-benefits-with-your-exa-card.md): The Exa Card is a Visa Signature credit card with a wide range of premium benefits at no extra cost. Below is a detailed guide to accessing and making the most of your exclusive perks.
- [20% Off on Airalo eSIMs with your Exa Card](https://help.exactly.app/en/articles/13618188-20-off-on-airalo-esims-with-your-exa-card.md)
- [What Billing Address Should I Use for Online Purchases?](https://help.exactly.app/en/articles/14036454-what-billing-address-should-i-use-for-online-purchases.md): The billing address to use when making online purchases with your Exa Card

### Adding funds, purchases, and refunds

- [How to Add Funds to Your Exa App](https://help.exactly.app/en/articles/14361371-how-to-add-funds-to-your-exa-app.md): A complete guide to all the ways you can add funds to your Exa App — via cryptocurrencies, cross-chain transfers, and bank transfers.
- [Send funds](https://help.exactly.app/en/articles/9056481-send-funds.md): 0 cost for sending crypto through OP mainnet
- [How to convert BTC to wBTC on Optimism Mainnet](https://help.exactly.app/en/articles/10200112-how-to-convert-btc-to-wbtc-on-optimism-mainnet.md)
- [Refunds in the Exa Card](https://help.exactly.app/en/articles/9596229-refunds-in-the-exa-card.md)
- [My purchase was rejected, but the transaction appeared approved in my Exa App, and my card was charged.](https://help.exactly.app/en/articles/9967628-my-purchase-was-rejected-but-the-transaction-appeared-approved-in-my-exa-app-and-my-card-was-charged.md)
- [What happens if I don't recognize a transaction made with my card?](https://help.exactly.app/en/articles/9071839-what-happens-if-i-don-t-recognize-a-transaction-made-with-my-card.md)
- [What should I do if I sent an unsupported asset \(like USDT\) to my Exa wallet?](https://help.exactly.app/en/articles/11431146-what-should-i-do-if-i-sent-an-unsupported-asset-like-usdt-to-my-exa-wallet.md)
- [How to withdraw cash from an ATM with your Exa Card](https://help.exactly.app/en/articles/11758961-how-to-withdraw-cash-from-an-atm-with-your-exa-card.md): Yes — you can now withdraw cash at any ATM that supports contactless \(NFC\) technology using your Exa Card. 🌍💸
- [Onramping & Offramping Fees & Limits](https://help.exactly.app/en/articles/14093183-onramping-offramping-fees-limits.md): Understand the fees, sponsored limits, and post-limit pricing for funding your account \(onramping\) or withdrawing your funds \(offramping\) through Bridge and Manteca.
- [What happens if I sent assets to my Exa Account using a network that is not OP Mainnet \(Optimism\)?](https://help.exactly.app/en/articles/14999439-what-happens-if-i-sent-assets-to-my-exa-account-using-a-network-that-is-not-op-mainnet-optimism.md): Don't worry, you can recover those assets in a few clicks
- [How to recover assets from other EVM networks](https://help.exactly.app/en/articles/15230124-how-to-recover-assets-from-other-evm-networks.md)

### Repayment

- [How would I know the interest I will pay for each purchase?](https://help.exactly.app/en/articles/8971590-how-would-i-know-the-interest-i-will-pay-for-each-purchase.md): Interest included in the installments payment
- [Do I get a benefit if I repay my debt early?](https://help.exactly.app/en/articles/8970422-do-i-get-a-benefit-if-i-repay-my-debt-early.md)
- [What happens if I repay my installments after the specified date?](https://help.exactly.app/en/articles/8971487-what-happens-if-i-repay-my-installments-after-the-specified-date.md): Consequences of not repaying debt in time
- [Why aren't the due dates always the same day of the month?](https://help.exactly.app/en/articles/10245778-why-aren-t-the-due-dates-always-the-same-day-of-the-month.md): You may have noticed that payment dates are not always the same day of the month, here is why.

### Security and compliance

- [Why do I need to KYC?](https://help.exactly.app/en/articles/9448693-why-do-i-need-to-kyc.md)
- [How is the Exa Card self-custodial?](https://help.exactly.app/en/articles/9449016-how-is-the-exa-card-self-custodial.md)
- [What is a passkey? Why are they better than Passwords?](https://help.exactly.app/en/articles/8977188-what-is-a-passkey-why-are-they-better-than-passwords.md): This new login way is changing the world and replacing the password system. Here is a description and the reasons why we chose to use it.
- [What happens with my passkey if I lose or change my phone?](https://help.exactly.app/en/articles/8977287-what-happens-with-my-passkey-if-i-lose-or-change-my-phone.md): Relax, you will have stored a copy of it in your apple keychain or Google Password Manager
- [How are my private keys stored when I use passkeys in the Exa App?](https://help.exactly.app/en/articles/10155804-how-are-my-private-keys-stored-when-i-use-passkeys-in-the-exa-app.md)
- [How secure is your card?](https://help.exactly.app/en/articles/9449573-how-secure-is-your-card.md)
- [How can I contact customer support?](https://help.exactly.app/en/articles/9071892-how-can-i-contact-customer-support.md)
- [​Does Exa Labs perform regulatory reporting on its users for tax purposes?](https://help.exactly.app/en/articles/9971248-does-exa-labs-perform-regulatory-reporting-on-its-users-for-tax-purposes.md)
- [I can't create an account](https://help.exactly.app/en/articles/10179757-i-can-t-create-an-account.md): Look at this article if you are stuck in the passkey creation
- [Passkey Errors Guide - Android & iOS](https://help.exactly.app/en/articles/13563032-passkey-errors-guide-android-ios.md): The user cannot log into the Exa App and receives an error \(for example, "Authentication cancelled"\) when attempting to authenticate using passkey.
- [Passkey Protection & Recovery: Complete Guide](https://help.exactly.app/en/articles/14036729-passkey-protection-recovery-complete-guide.md): Everything you need to know about protecting, backing up, transferring, and recovering your Exa passkey if you lose or change your phone.

### Other FAQS

- [I want to partner with Exactly](https://help.exactly.app/en/articles/9448789-i-want-to-partner-with-exactly.md)
- [What makes the Exa App and Exa Card unique?](https://help.exactly.app/en/articles/9465467-what-makes-the-exa-app-and-exa-card-unique.md)
- [Which blockchain does Exa App work on?](https://help.exactly.app/en/articles/9071732-which-blockchain-does-exa-app-work-on.md)
- [I received an alert that my assets are at risk of being liquidated. What can I do to improve my situation?](https://help.exactly.app/en/articles/9975910-i-received-an-alert-that-my-assets-are-at-risk-of-being-liquidated-what-can-i-do-to-improve-my-situation.md)

### Terms and conditions

- [Exa App terms and conditions](https://help.exactly.app/en/articles/9942510-exa-app-terms-and-conditions.md)
- [0% Interest Promotion - Offramp Migration - Pay Later \(1 to 9 Installments\). Terms and Conditions](https://help.exactly.app/en/articles/15808496-0-interest-promotion-offramp-migration-pay-later-1-to-9-installments-terms-and-conditions.md)
- [Promoción 0% Interés - Migración desde Offramp - Pay Later \(1 a 9 cuotas\). Términos y Condiciones](https://help.exactly.app/en/articles/15808501-promocion-0-interes-migracion-desde-offramp-pay-later-1-a-9-cuotas-terminos-y-condiciones.md)
- [Privacy policy](https://help.exactly.app/en/articles/9945134-privacy-policy.md)
- [Bridge Terms and Conditions](https://help.exactly.app/en/articles/13862897-bridge-terms-and-conditions.md)
- [Exa Wallet terms and conditions](https://help.exactly.app/en/articles/9945262-exa-wallet-terms-and-conditions.md)
- [E-Sign & Electronic Communications Notice](https://help.exactly.app/en/articles/10430854-e-sign-electronic-communications-notice.md): YOUR CONSENT TO ELECTRONIC DELIVERY
- [GLBA disclosure](https://help.exactly.app/en/articles/10569947-glba-disclosure.md)
- [Exa Card terms and conditions](https://help.exactly.app/en/articles/10707672-exa-card-terms-and-conditions.md)
- [List of prohibited countries for the Exa Card](https://help.exactly.app/en/articles/10715755-list-of-prohibited-countries-for-the-exa-card.md)
- [Exa Card Terms for US citizens](https://help.exactly.app/en/articles/11384293-exa-card-terms-for-us-citizens.md)
- [Exa Business Card terms and conditons](https://help.exactly.app/en/articles/11840074-exa-business-card-terms-and-conditons.md): For non-US
- [Exa Business Card authorized user terms](https://help.exactly.app/en/articles/11840175-exa-business-card-authorized-user-terms.md)
- [Manteca Terms and Conditions](https://help.exactly.app/en/articles/13616694-manteca-terms-and-conditions.md)
- [Exa Business Card terms - US](https://help.exactly.app/en/articles/11887579-exa-business-card-terms-us.md)
- [0% Interest Promotion - Pay Later \(1 to 3 Installments\). Terms and Conditions](https://help.exactly.app/en/articles/14424639-0-interest-promotion-pay-later-1-to-3-installments-terms-and-conditions.md)
- [0% Interest Promotion - Pay Later \(up to 6 Installments\) - Uphold. Terms and Conditions](https://help.exactly.app/en/articles/15521120-0-interest-promotion-pay-later-up-to-6-installments-uphold-terms-and-conditions.md): Terms and Conditions for the 0% interest Pay Later promotion \(up to 6 installments\) for Exa Card users on the Uphold App. Valid July 1–31, 2026.

### Exa Loans

- [Exa Loans](https://help.exactly.app/en/articles/11541409-exa-loans.md)
- [Understanding Your Exa Credit Limit](https://help.exactly.app/en/articles/11550408-understanding-your-exa-credit-limit.md)

## Español

### Acerca de la Exa App

- [Cómo funciona la Exa App](https://help.exactly.app/es/articles/10420214-como-funciona-la-exa-app.md)
- [Crea tu cuenta Exa App](https://help.exactly.app/es/articles/10420232-crea-tu-cuenta-exa-app.md): Crear tu cuenta en la Exa App te lleva solo 10 segundos.
- [¿Por qué es necesario una nueva wallet? ¿Por qué no puedo usar una que ya tengo?](https://help.exactly.app/es/articles/9448904-por-que-es-necesario-una-nueva-wallet-por-que-no-puedo-usar-una-que-ya-tengo.md)
- [¿Hay costos por transacción?](https://help.exactly.app/es/articles/9449561-hay-costos-por-transaccion.md)
- [Solicitudes pendientes](https://help.exactly.app/es/articles/10752721-solicitudes-pendientes.md)
- [Tu Portafolio](https://help.exactly.app/es/articles/10985188-tu-portafolio.md)
- [Sección DeFi - Financiamiento en USDC](https://help.exactly.app/es/articles/11731646-seccion-defi-financiamiento-en-usdc.md): Accedé a USDC al instante usando tu cripto como garantía. Impulsado por Exactly Protocol.
- [Sección DeFi: Swaps a través de LiFi](https://help.exactly.app/es/articles/14095613-seccion-defi-swaps-a-traves-de-lifi.md)
- [¿Qué hace a la Exa App diferente de otras apps fintech y cripto?](https://help.exactly.app/es/articles/12450164-que-hace-a-la-exa-app-diferente-de-otras-apps-fintech-y-cripto.md)
- [Programa de Referidos de la Exa App - Terminos y Condiciones](https://help.exactly.app/es/articles/12630548-programa-de-referidos-de-la-exa-app-terminos-y-condiciones.md)
- [¿Cómo se calcula el APR que aparece en la pantalla de inicio?](https://help.exactly.app/es/articles/12633694-como-se-calcula-el-apr-que-aparece-en-la-pantalla-de-inicio.md)
- [Cómo proteger y recuperar tu Passkey](https://help.exactly.app/es/articles/14036461-como-proteger-y-recuperar-tu-passkey.md)
- [Cómo entender tu Límite de Crédito Exa y cómo solicitar un aumento](https://help.exactly.app/es/articles/11550364-como-entender-tu-limite-de-credito-exa-y-como-solicitar-un-aumento.md)

### Exa Card

- [Sobre la Exa Card](https://help.exactly.app/es/articles/8977122-sobre-la-exa-card.md)
- [¿Cómo funciona la Exa Card?](https://help.exactly.app/es/articles/10022626-como-funciona-la-exa-card.md)
- [En qué países está disponible la Exa Card?](https://help.exactly.app/es/articles/8979641-en-que-paises-esta-disponible-la-exa-card.md)
- [¿Qué es un colateral?](https://help.exactly.app/es/articles/8950805-que-es-un-colateral.md)
- [¿Cómo funciona Pay Mode?](https://help.exactly.app/es/articles/9465994-como-funciona-pay-mode.md)
- [¿Cómo se calcula mi límite de gasto?](https://help.exactly.app/es/articles/9922633-como-se-calcula-mi-limite-de-gasto.md)
- [Límites de compra con la Exa Card](https://help.exactly.app/es/articles/8971540-limites-de-compra-con-la-exa-card.md)
- [¿Qué es el Account Health?](https://help.exactly.app/es/articles/8971509-que-es-el-account-health.md)
- [¿Existe una tarjeta física?](https://help.exactly.app/es/articles/10026846-existe-una-tarjeta-fisica.md)
- [Cómo agregar la Exa Card a Apple Pay](https://help.exactly.app/es/articles/9971894-como-agregar-la-exa-card-a-apple-pay.md)
- [Cómo agregar la Exa Card a Google Wallet](https://help.exactly.app/es/articles/9971927-como-agregar-la-exa-card-a-google-wallet.md)
- [Tasa de conversión para compras con la Exa Card en monedas que no sean USD](https://help.exactly.app/es/articles/10102554-tasa-de-conversion-para-compras-con-la-exa-card-en-monedas-que-no-sean-usd.md)
- [Comisiones y costos asociados a la Exa Card](https://help.exactly.app/es/articles/9055779-comisiones-y-costos-asociados-a-la-exa-card.md)
- [¿Dónde se emite la Exa Card?](https://help.exactly.app/es/articles/10209480-donde-se-emite-la-exa-card.md)
- [Por qué el monto final de tu transacción podría diferir del valor inicial en compras con tarjeta](https://help.exactly.app/es/articles/11498255-por-que-el-monto-final-de-tu-transaccion-podria-diferir-del-valor-inicial-en-compras-con-tarjeta.md)
- [Beneficios de tu tarjeta Exa Card Visa Signature](https://help.exactly.app/es/articles/11172343-beneficios-de-tu-tarjeta-exa-card-visa-signature.md): La Exa Card es una tarjeta de crédito Visa Signature que te ofrece un montón de beneficios premium sin costo adicional. Aquí tienes una guía detallada para que aproveches al máximo todos tus benefi...
- [20% de descuento en eSims de Airalo con tu Exa Card](https://help.exactly.app/es/articles/13618188-20-de-descuento-en-esims-de-airalo-con-tu-exa-card.md)
- [¿Qué dirección de facturación debo usar para compras en línea?](https://help.exactly.app/es/articles/14036454-que-direccion-de-facturacion-debo-usar-para-compras-en-linea.md)

### Agregar fondos, compras y reembolsos.

- [Enviar fondos](https://help.exactly.app/es/articles/9056481-enviar-fondos.md)
- [Cómo convertir BTC a wBTC en OP Mainnet](https://help.exactly.app/es/articles/10200112-como-convertir-btc-a-wbtc-en-op-mainnet.md)
- [Reembolsos en la Exa Card](https://help.exactly.app/es/articles/9596229-reembolsos-en-la-exa-card.md)
- [Mi compra fue rechazada, pero en la Exa App aparece como aprobada y se realizó un cobro](https://help.exactly.app/es/articles/9967628-mi-compra-fue-rechazada-pero-en-la-exa-app-aparece-como-aprobada-y-se-realizo-un-cobro.md)
- [¿Qué pasa si no reconozco una transacción hecha con mi tarjeta?](https://help.exactly.app/es/articles/9071839-que-pasa-si-no-reconozco-una-transaccion-hecha-con-mi-tarjeta.md)
- [¿Qué debo hacer si envié un activo no soportado \(como USDT\) a Exa?](https://help.exactly.app/es/articles/11431146-que-debo-hacer-si-envie-un-activo-no-soportado-como-usdt-a-exa.md)
- [Cómo retirar efectivo de un cajero automático con tu Exa Card](https://help.exactly.app/es/articles/11758961-como-retirar-efectivo-de-un-cajero-automatico-con-tu-exa-card.md): Sí — ahora podés retirar efectivo en cualquier cajero que tenga tecnología contactless \(NFC\) usando tu Exa Card. 🌍💸
- [Tarifas y Límites de Onramping y Offramping](https://help.exactly.app/es/articles/14093183-tarifas-y-limites-de-onramping-y-offramping.md): Consulta las tarifas, límites bonificados y los costos posteriores al límite para depositar dinero \(onramping\) o retirar tus fondos \(offramping\) a través de Bridge y Manteca.
- [Cómo recuperar activos de otras redes EVM](https://help.exactly.app/es/articles/15230124-como-recuperar-activos-de-otras-redes-evm.md)

### Pagos

- [¿Cómo sabré el interés que pagaré por cada compra?](https://help.exactly.app/es/articles/8971590-como-sabre-el-interes-que-pagare-por-cada-compra.md)
- [¿Obtengo algún beneficio si pago mi deuda antes de tiempo?](https://help.exactly.app/es/articles/8970422-obtengo-algun-beneficio-si-pago-mi-deuda-antes-de-tiempo.md)
- [¿Qué pasa si pago mis cuotas después de la fecha establecida?](https://help.exactly.app/es/articles/8971487-que-pasa-si-pago-mis-cuotas-despues-de-la-fecha-establecida.md)
- [¿Por qué las fechas de vencimiento no son siempre el mismo día del mes?](https://help.exactly.app/es/articles/10245778-por-que-las-fechas-de-vencimiento-no-son-siempre-el-mismo-dia-del-mes.md)

### Seguridad y cumplimiento.

- [¿Por qué necesito hacer KYC?](https://help.exactly.app/es/articles/9448693-por-que-necesito-hacer-kyc.md)
- [¿Cómo logra la Exa Card ser self-custodial?](https://help.exactly.app/es/articles/9449016-como-logra-la-exa-card-ser-self-custodial.md)
- [¿Qué es una passkey? ¿Por qué son mejores que las contraseñas?](https://help.exactly.app/es/articles/8977188-que-es-una-passkey-por-que-son-mejores-que-las-contrasenas.md)
- [¿Qué pasa con mi passkey si pierdo o cambio de teléfono?](https://help.exactly.app/es/articles/8977287-que-pasa-con-mi-passkey-si-pierdo-o-cambio-de-telefono.md)
- [¿Cómo se almacenan mis claves privadas cuando uso passkeys en la Exa App?](https://help.exactly.app/es/articles/10155804-como-se-almacenan-mis-claves-privadas-cuando-uso-passkeys-en-la-exa-app.md)
- [¿Qué tan segura es la tarjeta?](https://help.exactly.app/es/articles/9449573-que-tan-segura-es-la-tarjeta.md)
- [¿Cómo puedo contactar con soporte?](https://help.exactly.app/es/articles/9071892-como-puedo-contactar-con-soporte.md)
- [¿Exa Labs realiza reportes regulatorios sobre sus usuarios con fines fiscales?](https://help.exactly.app/es/articles/9971248-exa-labs-realiza-reportes-regulatorios-sobre-sus-usuarios-con-fines-fiscales.md)
- [No puedo crear una cuenta](https://help.exactly.app/es/articles/10179757-no-puedo-crear-una-cuenta.md)
- [Errores con Passkeys - Android & iOS](https://help.exactly.app/es/articles/13563032-errores-con-passkeys-android-ios.md): El usuario no puede ingresar a la Exa App y recibe algún error \(por ejemplo, "Authentication cancelled"\) al intentar autenticarse usando passkey.
- [Protección y recuperación de Passkeys: Guía completa](https://help.exactly.app/es/articles/14036729-proteccion-y-recuperacion-de-passkeys-guia-completa.md)

### Otras preguntas frecuentes

- [Quiero asociarme con Exactly](https://help.exactly.app/es/articles/9448789-quiero-asociarme-con-exactly.md)
- [¿Qué hace que la App y la Tarjeta Exa sean únicas?](https://help.exactly.app/es/articles/9465467-que-hace-que-la-app-y-la-tarjeta-exa-sean-unicas.md)
- [¿En qué blockchain funciona la Exa App?](https://help.exactly.app/es/articles/9071732-en-que-blockchain-funciona-la-exa-app.md)
- [Recibí una alerta de que mis fondos están en riesgo de ser liquidados. ¿Qué puedo hacer para mejorar mi situación?](https://help.exactly.app/es/articles/9975910-recibi-una-alerta-de-que-mis-fondos-estan-en-riesgo-de-ser-liquidados-que-puedo-hacer-para-mejorar-mi-situacion.md)

### Términos y condiciones

- [Términos y Condiciones de la Exa App](https://help.exactly.app/es/articles/9942510-terminos-y-condiciones-de-la-exa-app.md)
- [Promoción 0% Interés – Migración desde Offramp – Pay Later \(1 a 9 cuotas\). Términos y Condiciones](https://help.exactly.app/es/articles/15808496-promocion-0-interes-migracion-desde-offramp-pay-later-1-a-9-cuotas-terminos-y-condiciones.md)
- [Política de Privacidad](https://help.exactly.app/es/articles/9945134-politica-de-privacidad.md)
- [Bridge Términos y Condiciones](https://help.exactly.app/es/articles/13862897-bridge-terminos-y-condiciones.md)
- [Términos y Condiciones – Promoción Cashback](https://help.exactly.app/es/articles/13198483-terminos-y-condiciones-promocion-cashback.md)
- [Términos y condiciones de Exa Wallet](https://help.exactly.app/es/articles/9945262-terminos-y-condiciones-de-exa-wallet.md)
- [Aviso de Firma Electrónica y Comunicaciones Electrónicas](https://help.exactly.app/es/articles/10430854-aviso-de-firma-electronica-y-comunicaciones-electronicas.md)
- [Declaración de Privacidad GLBA: DATOS](https://help.exactly.app/es/articles/10569947-declaracion-de-privacidad-glba-datos.md)
- [Términos y Condiciones de la Exa Card](https://help.exactly.app/es/articles/10707672-terminos-y-condiciones-de-la-exa-card.md)
- [Lista de países prohibidos para la Exa Card](https://help.exactly.app/es/articles/10715755-lista-de-paises-prohibidos-para-la-exa-card.md)
- [Términos y Condiciones de la Exa Business Card](https://help.exactly.app/es/articles/11840074-terminos-y-condiciones-de-la-exa-business-card.md)
- [Términos de usuario autorizado de la Tarjeta Exa Business](https://help.exactly.app/es/articles/11840175-terminos-de-usuario-autorizado-de-la-tarjeta-exa-business.md)
- [Términos y condiciones Manteca](https://help.exactly.app/es/articles/13616694-terminos-y-condiciones-manteca.md)
- [Promoción 0% de Interés – Pay Later \(1 a 3 Cuotas\)](https://help.exactly.app/es/articles/14424639-promocion-0-de-interes-pay-later-1-a-3-cuotas.md)

### Exa Loans

- [Exa Loans](https://help.exactly.app/es/articles/11541409-exa-loans.md)
- [Cómo entender tu límite de crédito en Exa](https://help.exactly.app/es/articles/11550408-como-entender-tu-limite-de-credito-en-exa.md)